Privacy Policy
Effective Date: October 7, 2026
This Privacy Policy describes how Ryo Seisui (“we,” “us,” or “our”), operated by Ryo Shimizu, collects, uses, and discloses your personal information when you visit and purchase digital products from our website (https://ryoseisui.com).
We are committed to protecting your privacy and ensuring compliance with applicable global data protection laws, including the General Data Protection Regulation (GDPR) for residents of the European Economic Area (EEA) and the United Kingdom, and the California Consumer Privacy Act (CCPA) for residents of California, USA.
By using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We only collect the minimum amount of personal information necessary to provide you with our digital products and services. Since our website utilizes a direct checkout system for digital downloads and does not require a physical shipping address or phone number, the personal data we collect is strictly limited.
- Information You Provide Directly: When you attempt to make a purchase or contact us, you provide us with your Name and Email Address.
- Payment Information: All credit card and online payment transactions are securely processed and handled directly by our authorized independent third-party payment infrastructure providers (Merchant of Record). We do not collect, view, or store your credit card numbers, bank account details, or other sensitive financial credentials on our WordPress servers.
- Information Collected Automatically: When you visit our website, certain device and usage data is automatically collected through cookies and similar tracking technologies. This includes your IP address, browser type, operating system, referring URLs, and details about how you interact with our pages.
2. How We Use Your Information
We use the personal information we collect for the following specified, explicit, and legitimate purposes:
- To Deliver Products: To process your transaction, verify your successful payment, and immediately grant you access to download the digital calligraphy artwork.
- To Support and Communicate: To respond to your questions, inquiries, or support requests sent via our contact form or directly to our email.
- To Optimize Our Website: To analyze site traffic and user behavior in order to improve our shop performance and ensure a bug-free experience.
- To Protect Against Fraud: To detect, prevent, and mitigate security threats, technical issues, or unauthorized fraudulent transactions.
3. How Your Information is Shared
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is only shared with trusted service providers strictly to perform operations on our behalf:
Compliance with Laws: We may disclose your information if required to do so by law, regulation, or a valid legal process (e.g., a court order), or to protect the vital rights, property, and safety of our shop, our users, or the public.
Payment Processing (Merchant of Record): Your name, email address, and IP address are transferred to our secure online payment processing provider at the moment of checkout. This is mandatory to complete your transaction, automatically calculate any applicable regional digital taxes (such as VAT or sales tax), and securely execute the payment.
4. International Data Transfers (GDPR Compliance)
If you are accessing or purchasing from our website from within the European Economic Area (EEA), the United Kingdom, or other regions with laws governing data collection and use, please note that your personal information (Name, Email Address, and IP address) will be transferred to, stored, and processed in Japan and other countries where our server and payment infrastructure providers operate.
Japan has been granted an “Adequacy Decision” by the European Commission, recognizing that its legal framework provides an adequate level of protection for personal data equivalent to European standards. For transfers to other non-EEA countries, we ensure that appropriate safeguards, such as Standard Contractual Clauses (SCCs) approved by the European Commission, are maintained by our service providers to guarantee the secure handling of your data.
5. Your Privacy Rights (GDPR & CCPA)
Depending on your geographical location, you possess specific legal rights regarding the personal information we hold about you:
- EEA and UK Residents (GDPR Rights): You have the right to access the personal data we hold about you, request the correction of inaccurate data, or request the erasure (deletion) of your personal data under certain conditions. You also have the right to restrict or object to processing, and request data portability. If you believe our processing violates data protection laws, you have the right to lodge a complaint with a supervisory authority in your country.
- California Residents (CCPA Rights): You have the right to request disclosure of what personal information we collect and how we use it, request the deletion of your information, and the right to non-discrimination for exercising your privacy rights. Please note that we do not sell your personal information to any third parties.
To exercise any of these rights, please contact us using the information provided in the “Contact Us” section below. We will respond to your request within the legally mandated timeframe (typically 30 days).
6. Cookies and Tracking Technologies
We use cookies, pixels, and similar tracking technologies to ensure our website functions correctly, to analyze our traffic, and to deliver targeted advertisements to you.
- Essential Cookies: These cookies are strictly necessary for the technical operation of our website, allowing the direct checkout system and multi-language features (Polylang) to function seamlessly without bugs.
- Advertising and Analytics Cookies (Pinterest Tag): We utilize the Pinterest Tag (Pixel) on our website. This tracking technology collects automated device data, your IP address, and transaction actions (such as initiating a checkout) when you visit our shop via our Pinterest advertisements. This data is utilized to measure the conversion performance of our ads, optimize our marketing campaigns, and display relevant interest-based advertisements to you on Pinterest.
You can manage your cookie preferences through your web browser settings at any time, or opt-out of interest-based advertising directly through your Pinterest account settings or third-party opt-out portals such as the Digital Advertising Alliance (DAA).
7. Data Security and Retention
The security of your personal information is extremely important to us. We implement appropriate technical, administrative, and organizational measures to protect your Name, Email Address, and IP address against unauthorized access, alteration, disclosure, or destruction.
We will retain your personal information only for as long as is strictly necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, tax, or reporting requirements. When your personal data is no longer required for these operational or legal purposes, we will securely destroy or permanently anonymize it.
8. Children’s Privacy
Our website and digital download products are not structured or intended to attract individuals under the age of 16 (or 13 depending on local jurisdiction). We do not knowingly or intentionally collect, maintain, or request personal identifiable information from children. If we discover that a child under the mandated age has provided us with personal information in violation of global data protection laws (such as COPPA), we will immediately delete that data from our servers. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact us immediately.
9. Changes to This Privacy Policy
We reserve the right to update, modify, or change this Privacy Policy at any time in order to reflect changes to our operational, legal, or regulatory practices. Any changes will become effective immediately upon posting the updated Privacy Policy on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data. Your continued use of our website following the posting of changes constitutes your formal acceptance of those updates.
10. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy, your legal rights under GDPR/CCPA, or how your personal information is handled by our shop, please contact us directly:
- Operator / Data Controller: Ryo Seisui (Legal Name: Ryo Shimizu)
- Email Address: info@ryoseisui.com
Please direct your privacy-related inquiries to the email address above, or via the “Contact” section (inquiry form) available on our website.